There’s been a lot of press the past few days about the Heartbleed bug. Some have called it the worst breach of security in internet history. Exaggeration? Perhaps. Perhaps not. But if your run an ecommerce shop your customers may have questions regarding their security and it’s best to have answers prepared in advance. So let’s take a look at the facts and determine what the Heartbleed bug actually does and how it impacts you or your business.
To understand the bug you have to understand a little bit about SSL. SSL stands for Secure Socket Layer and it’s a protocol supposed to provide a private, encrypted communication between your computer and the server you are communicating with. When SSL is enabled you normally see the closed padlock icon next to your address bar in your browser. Just about every financial transaction today uses SSL, as well as most sites that handle sensitive personal information.